Introducing two respected and well-known Hawke’s Bay real estate professionals, Heather Murphy & Shane Pugh.

Heather has extensive industry and marketing knowledge, having worked in the real estate profession for 18 years, in both sales and management. Heather believes ‘Success in real estate comes through good communication, the basis of which is listening to and understanding your client and tailoring, with them, the solution for their particular situation.’

Shane’s background in customer service and hospitality has been invaluable throughout his seven years in the real estate industry. He prides himself on having built his career around the belief that ‘Reputation is your greatest asset’. Shane achieves this by putting the emphasis on client focus and ensuring that all his dealings are done in an open and transparent manner utilising strong ethics.

Together Heather and Shane, along with support from the Harcourts office in Havelock North, form a dynamic team who are highly focused on customer service. Their commitment is to deliver a six-star customer experience and above all, ensure you achieve the best sales result possible. “For us it’s more than just selling real estate, it is so important that we have and continue to put processes in place that ensure the best interests of our vendors and buyers. We are fortunate to work with Harcourts Hawke’s Bay, where it starts with people, management, support staff and the wider team”.