Michael is a Listing Salesperson with John Q & Co. He has a particular focus on the Eastern Bays surrounding Kohimarama and Mission Bay where he grew up. With a highly regarded track record in the airline industry’s customer service sector, Michael is well-placed to deliver service excellence to his real estate clients.
Hong Kong born, Michael moved to New Zealand as a child and is a former pupil of Kohimarama Primary and Saint Kentigern College. Michael spent 10 years working for Air New Zealand in client service and corporate account management roles. He also served as part of the airline’s Group Emergency Management Team. Managing the requirements of multiple corporate accounts with multi-million dollar travel budgets has been an invaluable and pertinent skillset for his real estate career. Michael, who has a BA (Hons) in Politics and International Relations, joined John Q & Co. in late 2021 after 18 months at IAG Insurance in a direct client service role.
With his superb client relationship skills, Michael is adept at sustaining trusted long-term connections backed up by his seamless delivery of a positive customer experience. Years spent ensuring that customers’ often complex transactions come about without a hitch is a proficiency that Michael harnesses successfully for home buyers and sellers. His cultural awareness from his Asian heritage means he understands fully the specific requirements for those moving to New Zealand from elsewhere. He is personable, courteous, and very much driven by a desire to always do his best for those he is serving.
In his spare time Michael, who is a Stonefields resident, enjoys local walks, is a keen cook, and loves fishing.