Hayley Kirk-Smith - UP
Only a brief encounter with Hayley is required to confirm why she is a real estate success. Intelligent, articulate, immediately engaging and a great listener, you find your conversation is easy and agreement quickly established. An ex-school teacher and currently serving her community on the Board of Trustees at Balmoral School, she is used to dealing with people from a wide range of backgrounds, building relationships and solving problem issues with a high degree of empathy. A mother of school-aged children herself she understands the needs of family life and is a wonderful lateral thinker. “I love to match people’s needs and specific demands with often unrecognised solutions.” Determined, dedicated and thoroughly professional, Hayley adds a vibrant dimension to our experienced team.
From our very first meeting we were impressed by the energy, positivity, professionalism and well-versed market knowledge you brought to the table. It was not a hard decision to entrust the sale of our much loved home to you.
You always brought feedback, thoughts or issues to our attention without delay and we were kept up to date throughout the campaign.
We felt so lucky to have an agent that we felt represented our home with such pleasure. As one of the best dressed agents out there I'm pretty sure your presence amped up the style factor of our home too!
But getting down to the nuts and bolts, we engaged you for the sale of our property. You not only found multiple buyers, but singled out the best buyers and worked closely with them for the very best possible outcome.
With a great pre-auction offer, multiple bidders and an even better resulting sale price, we were absolutely thrilled with your performance and I'm sure both parties walked away happy with the result.
We wouldn't hesitate to engage you and the great UP team to market a property for us again Hayley.
With much appreciation,
Anna and Rodney, Mt Eden
Professional, trustworthy, thorough and incredibly genuine. Not sure you could ask for much more in a real estate agent! We are so glad we listed our Mt Albert property with Hayley – she consulted with us the whole way through and I was surprised at the amount of detail in her communication throughout the marketing campaign. She also knows her stuff when it comes to the presentation standard of your home, appealing to the widest audience and interiors advice. We loved her honesty throughout. Hayley’s expertly run process gave us a great sale result and we are now very happy vendors en route to our next adventure! In a competitive real estate market Hayley definitely stands out from the crowd. Thank you for taking such good care of us!
Melissa & Mike, Mt Albert
Well done Hayley and thank you for the great service you and UP have provided over the sale of our home. You have been so professional and we have enjoyed the whole process. You're outstanding attention to detail has meant that the sale was always going to happen one way or another. Thanks again and I will have no hesitation in recommending you to my friends and family!
Atika and Aziz, Mt Eden
Hayley was with us every step of the process of selling our house, keeping us informed, keeping us calm and keeping us motivated. Her professionalism, attention to detail, and knowledge shine through. But what really sets Hayley apart from the crowd, is her humanness. Hayley has a very warm and engaging manner which instantly makes everyone feel comfortable and valued. Working with Hayley is a wonderful experience.
Fiona and David, Onehunga
We are delighted to recommend Hayley Kirk-Smith to market and sell your home.
Hayley was honest, realistic, proactive and positive during the sales process and achieved a great result for us. The quantity and quality of the communication during the process was excellent and we had absolute trust in her guidance.
The support from the UP team - fantastic photography, great marketing presentations and a well-executed campaign in both print and online meant we attracted an excellent number of potential buyers to open homes. Support at the auction from Grant Lynch was well received, as we are newbies to auction process. A great result.
Hayley is the agent to call when you want a stress free buying / selling experience.
Glenys and Tony, Onehunga
Our decision to sell our family home after 38 years was daunting for us, to say the least.
Choosing Hayley from UP was easy.
On her first visit she showed how caring and understanding of the way we were feeling as first time sellers and we immediately felt confident to go with her and choose the UP way.
In a limited market Hayley showed a class act.
Amazing advertising, a caring manner, loyalty to us, always available for advice, and did we mention the shoes…. and finally Sold!
Hayley achieved the best outcome for us on the day.
Grant, the owner from UP was with us on auction day to guide and advise us with his vast knowledge of the industry.
Thank you Hayley!
Pam and Stuart, Hillsborough
We worked with Hayley in July to sell our house, under very tight timeframes she delivered an excellent result for us enabling our family to take the next step towards our ultimate family home. Hayley is a great real estate agent, she understands the Mt Eden market, she has excellent insight into how to best present your home and she is well connected and integrated into the community – I don’t think there is anyone in Mt Eden she doesn’t know! Hayley has the utmost integrity and honesty and she is incredibly tenacious – all the things you would expect and more in a real estate agent. She works hard for you through every step of the process. We wouldn’t hesitate recommending Hayley to buy or sell your home. We are very happy with the service we received from her and have also had a great experience with the rest of the Unlimited Potential Team.
Brad and Maree, Mt Eden
Thank you for all your time, effort, perseverance, openness, honesty & outstanding professionalism throughout the process of selling our home! You were both an amazing team to work with.
Incredibly professional, in not only the way you presented our home but also throughout the process of selling our house - this showed through from the constant communication each week, pre & post open homes and the thorough analysis & feedback you gave each week.
From the start, we were open & honest and we received the same honesty and openness back from both of you. What we liked immediately was your passion to sell our home, this shone through right from the start, when you walked into our home.
And, it was that passion and 'Wow!' factor that we wanted potential buyers to also feel when they walked in. So we knew, right from the beginning, we had a great team to work with. Thank you also to the wider team at Unlimited Potential (UP).
We felt we had your full support throughout the sale of our home and we would highly recommend you to friends and colleagues.
Scott and Nicole Keddie, Mt Eden
Roberta and Hayley have just sold the Mt Eden home that was ours for 23 years, and we could not have wished for better sales people. Always pleasant and enthusiastic about their work they were dedicated to attaining the best outcome for us. They worked diligently to achieve the sale and we were delighted with the result. Their communication was always excellent, and throughout the process we received regular frank feedback on their progress with buyers. Hayley and Roberta both have a very happy welcoming nature that made it a pleasure for us to work with them - and no doubt buyers found the same.
Marketing was excellent, and we are so pleased that we chose Upward Potential over the other interested agents. Other people in the company were similarly supportive and we had no hesitation in accepting their sale proposal documents. Produced extremely quickly they were clear, concise and superior in every way to those we had received from competing agents.
Hellevi and John Walrond, Mt Eden
Hayley and Colleen did an amazing job of selling our family home and we have no hesitation in recommending them to future vendors. They were positive and friendly to deal with during what can be a very stressful process.
From the first meeting, they were open and honest about the market and our home. They had a deep understanding of the local market and buyer pools as well as an eye for presenting and marketing our home in the best possible manner. The communication of their detailed and clear timetable at the outset of the process ensured that everyone was on the same page and expectations were aligned. The level of detail in this timetable also highlighted that they were not taking a one-size-fits-all approach. An example of this was the thought that went into deciding the date, time and location of the auction – it was very specific to our house and in the end felt that it contributed to a great auction success.
Throughout the entire process they were focused on our property and we felt they gave it their full attention. They managed the process in a friendly and professional manner and were always available for any questions we had. They got to know our family and understood the specific stress points we would face. For example, young children meant that mid-week buyer viewings were not going to be easy but they managed both our and the buyers expectations perfectly. The weekly update meetings were a great opportunity to understand how the marketing campaign was going, obtain buyer feedback and establish a view to auction day.
On auction day, we were able to see the whole UP team in action. They handled the auction day with expert care, and the auction process achieved a great result. Having the UP management team on site meant that they could help us with any decisions that needed to be made during the auction, while Hayley and Colleen who had established a great understanding of where prospective buyers were at, were able to provide the support that the buyers needed during the auction to enable it a success.
Overall, a great result for us from an amazing team.
Thanks so much,
Tracy and Craig, Mt Eden
Before selecting a Real Estate firm to sell our home, we did our homework.
After visiting various open homes in our area and attending the auctions, we felt UP we’re for us.
We believed going with a smaller firm was a real positive, and UP’s business model matched our thinking.
Hayley and Roberta were a fantastic team, helping us through what could have been a stressful few weeks.
We never felt pushed into anything we didn’t want to do, and they took feedback and requests in their stride.
On Auction day while Jordan (auctioneer), Hayley and Roberta worked their magic out front,
it was great to have Grant’s (Director)calm influence and experience behind the scenes.
A great team of people, and a job well done.
Emily & Duncan, Sandringham
Hayley & Roberta sold our house in Mt Eden following a highly managed 3 week auction campaign. We found their teamwork approach, combined experience and real estate knowledge extremely valuable during this process. They presented us with multiple pre-auction offers & their excellent knowledge of buyers provided us with valuable insight allowing us to make informed decisions. Their guidance throughout this experience was very much appreciated as was their patience and humour. We would have no hesitation in recommending them to anyone looking to sell their home!
Jane and Jon, Mt Eden
Roberta and Hayley were great to work with, they were very friendly and easy to work with. They knew the market, our buyers and our home very well. Their advice was always sound and we felt they were very trustworthy. We would highly recommend them to anyone looking to sell their home.
Caroline and Rob, Mt Eden
Hayley and Roberta achieved a great result selling our home in difficult market conditions. But just as important as the result was the relationship they built with us. Their mix of knowledge, commitment, professionalism and warmth provided us with confidence every step of the way. They understood our needs, our house and our prospective buyers – and they worked diligently with those buyers to build trust and achieve an outcome. We have no hesitation in recommending Roberta and Hayley to anyone looking to sell and who want a team that'll go the extra length for them.
Conor and Kate, Sandringham