PropertyNZ Limited is a wholly owned subsidiary of Trade Me Limited. PropertyNZ Limited (homes.co.nz, we, our or us including our subsidiaries, affiliates or related companies (as defined in the Companies Act 1993) ) recognises that your privacy is very important. We comply with the New Zealand Privacy Act 2020 (Act) and any applicable privacy codes and other laws when dealing with personal information.
4.1 We collect information so that we can provide you with our Services and so we can build new services. Different types of personal information is collected from different types of users of the Website, depending on whether you are a casual user of the Website, a registered user, or a registered user who has, via the Website, claimed a home as being one that they own (Home Owner).
4.2 For all types of users, we may collect the following types of personal information: Your name, e-mail address, residential address, and contact telephone numbers.
4.3 For Home Owners, we may also collect the following types of personal information if you provide it to us directly or if you authorise us to obtain it:
4.4 We may also keep a record of any information that you acquire from us.
4.5 We may collect the following information automatically, such as:
Usage information. We collect information about your interactions with our Services, such as the pages or other content you view, and searches for properties you have made.
Location information. When you use certain features of our Services, we may collect different types of information about your general location (e.g. your physical or postal address or your device’s IP address) or more specific location information (e.g. precise location from your mobile GPS). Most mobile devices allow you to control or disable the use of location services for applications in the device’s settings menu.
Analytics. We automatically collect analytics information when you use our Services, even if you have not created an account or logged in. We may use third party providers to help us with this. Information collected includes, among other things: details about how you’ve used our Services (including links to third party applications), your IP address, access times, hardware and software information, device information, device event information (e.g. crashes, browser type), and the pages, applications or services you’ve viewed or engaged with before or after using our Services.
5.1 We collect personal information directly from you by the following means:
By you enquiring through the Website or by telephone or email about information about us and the services we provide.
When you register on the Website as a user.
When you make an application on the Website to claim a home as Your Home.
When you make an application on the Website to receive data from one of the Property Services providers, banks or insurance companies linked to Your Home.
When you use our Website.
5.2 If you want to claim a home as Your Home, we may collect personal information about you. By claiming a home as Your Home through the Website, you authorise us to share your contact details (name, mobile phone and email address) with our third party partners.
5.3 We may also collect personal information through public sources such as local authorities.
5.4 We may collect personal information through Property Services providers, banks and insurance companies and other third party providers with whom we have a relationship (Service Partners), where you have agreed to the release of such personal information to us.
5.5 We will not otherwise collect any personal information about you except when you knowingly provide it or authorise us to obtain it.
6.1 We may use your personal information for the following purposes:
6.2 Trade Me Affiliated Services. We may disclose your personal information to entities partly or fully owned by Trade Me Limited, subject to your privacy options. We won’t allow your information to be disclosed for a Trade Me Affiliated Service unless we trust the business providing it and we’ll ensure that all Trade Me Affiliated Services have robust privacy arrangements in place.
A Trade Me Affiliated Service is any product or service provided by an entity that Trade Me Limited ultimately partly or fully owns.
6.4 Some of these service providers are located outside of New Zealand and may not be subject to New Zealand privacy laws. However, we will take such steps as are reasonable in the circumstances to confirm that those organisations are required to protect the information in a way that, overall, provides comparable safeguards to those under the Privacy Act 2020. By using the Service and otherwise providing us with your information, you authorise such disclosure.
6.5 We (and our third party service providers) may use, sell, licence, distribute and disclose data which we develop from personal information, provided that all personally identifiable information has been removed from that data.
6.6 We may also disclose your personal information to a third party for the following purposes only:
Any other specific purpose which we notify you of at the time personal information is collected.
6.7 We may share non-personally identifiable information (e.g., aggregated information about our users that we combine together so that it no longer identifies or references an individual user), for industry and market analysis, demographic profiling, marketing and advertising, and other business purposes.
6.8 External links. Our Services may contain links to third party websites or services. We don’t own or control those websites or services or endorse them in any way and, if you interact with them, you may be providing information directly to the third party concerned. The third parties will have their own rules about the collection, use, and disclosure of your personal information. We encourage you to review their privacy policies accordingly.
6.9 Certain embedded third party services. Some of our Services use embedded third party services, e.g. open source maps or an alternative third party services https://www.mapbox.com/ (in our Mobile apps). Use of those services may be subject to third party terms.
6.10 Information indexed by search engines. Information you share publicly on our Services may be indexed through third party search engines. We do not control the practices of third party search engines, and they may use caches containing your outdated information.
7.1 Unless you have opted out, we may receive information about you and your activities on and off our Services through our partnerships, or about your experiences and interactions from our partner ad networks. For example, we may:
7.2 Send you promotional messages, marketing or advertising about our Services, including customised promotions, marketing or advertising. We may send or show you promotional messages, marketing, advertising, and other information about our Services including information that we think may be of interest to you, for example through recommendations and suggestions on our websites or through email. You can set and edit your email preferences in our preference centre. You authorise us to use your listing content for such purposes, including through display advertising on other websites or applications, electronic direct mail or on social media.
7.3 Send you customised third-party advertising (unless you opt out). We may send or show you third-party promotional messages, marketing, advertising (including on-site display advertising), and other information that may be of interest to you (including information about our business partners). For clarity, products and services advertised on our websites (e.g. on-site display ads showing messages from third parties) are not endorsed by us. We may make advertising space available on our websites through certain advertising platforms or exchanges, such as DoubleClick Ad Exchange, and you can manage what you see on our
7.4 Tailor our advertising and marketing to you once you’ve left our websites. We may send or show you promotional messages, marketing, advertising, and other information that may be of interest to you once you’ve left our websites. We may advertise to you in this way through certain advertising platforms such as Google Marketing Platform or Facebook. If you opt out of tailored remarketing, we won’t use your personal information for remarketing, but you may still see similar ads based on your browsing history, non-personal cookie data or other anonymous information. You can further control what ads of ours you see off-site in various ways, for example through Google’s Ad Settings, through your Facebook Adverts settings, by visiting the websites of the Network Advertising Initiative or Digital Advertising Alliance or through your browser settings. Visit our Remarketing help page to learn more. We may also share cookie audiences to third parties to tailor their advertising once you have left our website.
7.5 Run promotions. We may use your information to administer referral programmes, rewards, surveys, sweepstakes, contests, or other promotional activities or events sponsored or managed by us or our business partners.
7.6 Measure and improve our advertising. We may use your information to measure the effectiveness of our advertising and make improvements.
7.8 To measure traffic on our sites and Services. We may use your information to measure traffic across our sites, apps and Services, to analyse trends and to help us understand how our Services are performing and whether they are meeting the needs of our customers. We use Nielsen digital measurement software to measure this for us. Nielsen collects anonymous information, like the number of people who visit our sites & apps, how many pages are viewed, and how long people stay on our site. Nielsen may also randomly ask you to complete anonymous short site surveys - these are totally optional. Nielsen then aggregates this information and combines it with other information from third parties to provide measurement of user engagement across our sites and apps.
You do not need to provide us with personal information, however, if you choose not to do so when requested, we may be unable to make available to you certain services or features of the Website. For example, we may not be able to complete the process of assigning a home as Your Home, we may be unable to set up data flows from Property Services providers, banks or insurance companies, or we may be unable to provide you with the other services or information you are seeking from us.
9.1 We store personal information electronically and in paper based form. We will take reasonable steps to keep your personal information safe from loss, unauthorised activity and other misuse, using generally accepted standards of security.
9.2 Managing your privacy options. You can manage your information options by unsubscribing from an advertising email.
10.1 Subject to certain grounds for refusal set out in the Act, you have the right to access readily retrievable personal information that we hold about you and to request a correction to your personal information. In respect of a request for correction, if we think the correction is reasonable and we are reasonably able to change the personal information, we will make the correction and we will provide you with an amended record of your personal information. If we do not make the correction, we will take reasonable steps to note on the personal information that you requested the correction.
10.2 You can also contact us if you want us to delete any personal information you have provided to us. We will consider each request for deletion on a case by case basis taking into account any relevant factors such as our legal obligations to retain certain information.
10.3 If you wish to exercise any of these rights and options, we will require evidence to confirm that you are the individual to whom the personal information relates.
10.4 You may exercise these rights and options by emailing us at firstname.lastname@example.org. Your email should provide evidence of who you are and set out the details of your request (e.g. the personal information, the correction, or the deletion, that you are requesting).
10.5 We may charge you our reasonable costs of providing copies of your personal information to you, or correcting that information.
We will keep your personal information only for as long as necessary to achieve the purpose we collected it for and in all cases for such periods as we are required to in order to comply with any relevant legislation and regulations.
Usage of Android Advertising ID
Information Collection and Use
The app does use third party services that may collect information used to identify you.
Google Play Services