I found Fred to be more professional than any other agent that I spoke to. He got the job done with no dramas and was very straight-up and informative. He kept me well informed during the sale process and I would not hesitate to recommend him to others. I couldn't have asked for a more stress-free sale - the communication was brilliant!
In January this year I decided to sell my home in Papakura and was attracted to the Mike Pero advertising campaign regarding the lowest commission rates. I rang the 0800 number and was quickly contacted by Fred Heikell. Fred was very friendly and helpful, so we arranged to meet and discuss my intentions. We made an appointment to meet at my place, at my convenience and in a very timely manner. I was most impressed with Fred’s attitude on the phone and he was waiting for me, early for our meeting. I felt an immediate rapport with Fred upon meeting him, as he was confident yet humble. I was immediately at ease with Fred, as he has an open and warm manner and although this was my first time selling a property, I was comfortable with the process and Fred explained everything clearly and in a language that I understood. Throughout the entire process Fred was professional, friendly and always eager to assist me or answer any questions. Fred made the legal component of the process easy to understand, and he gave great advice about auction options, or straight listings. Fred was attentive to every potential purchaser and kept me fully informed of any offers and interest shown in my property. He worked very hard for me and this resulted in a great price for my house, and two happy customers. It was a pleasure to deal with Fred throughout this period, and at a time which can be quite stressful for the vendor. Fred negotiated well on my behalf and I was delighted with the outcome. I would (and have) recommend Fred to anyone wishing to sell or buy a home, he is a gentleman and a hard worker. Fred and Emma make a great team and will continue to be successful in real estate, in my view. Please feel free to contact me if there are any questions regarding my experience with Mike Pero’s Papakura legend !
We found Fred to be friendly, and pleasant the whole way through the sale process from the appraisal through to the aftermath of the sale. The professional conduct that he portrays in his meetings and open homes but still retains the approach-ability manner gave us confidence. Fred was extremely patient in ensuring that we understood fully the entire procedure, covering some points several times. We would definitely recommend him to anyone wishing to sell.
-Keri & Jim Smith
From the time I signed up with Fred he worked very hard and had my property sold in a very short space of time. I would recommend Fred to sell any future properties I have and recommend to friends.
Fred is an honest, up-front, professional with a really thorough knowledge of Real Estate in the Papakura and Pukekohe areas. The Papakura property was worth less than we hoped. However Fred listened patiently and was willing to list it for somewhere between what we wanted and what he suggested it was likely to realise. In the end he was right on the mark. He worked exceptionally hard to sell this property with tenants residing. The property in Pukekohe actually was listed and sold for more than we expected – we are very happy! In future we would leave any property for sale, entirely in Fred’s hands. He knows what he is doing and we trust him implicitly. We will be sharing our ‘Fred Experience’ with everyone we talk to concerning property sales. He is our referral to anyone wanting to list a property in Auckland. Hope Fred will be able to refer them to other Mike Pero agents in other areas who are as amazing as he has been to deal with. We have to say that over and above professionalism, Fred is thoughtful, totally honest and reliable. He has our absolute admiration and because of it we will be using Mike Pero as our first choice in Real Estate matters always in future.
-Greg & Denise Brideson
When we decided to sell our property we interviewed a number of real estate agencies, we found Fred very pleasant and easy to deal with. Nothing seemed to be a problem and we had total faith in his honesty & sincerity, in his estimation of how we could get the best value for our property. Fred’s pitch, was not how he and his company had the highest turn over for sale, but how he would work hard to make sure we got the most realistic, highest price for our property. The outcome was quicker and above our expectations and we would very much like to thank Fred Heikell, for his effort and honesty, and we will use Fred again in the need arises. Brett & Anita Cookson
-Brett & Anita Cookson
We have recently sold our home with Fred and have written this testimonial completely unsolicited. We would strongly urge anybody selling their home to consider using Fred in the first instance. Whilst selling your home can be by definition stressful, Fred has made the whole experience as smooth as possible. You have heard all the clichés and stereotypes around Land Agents, well Fred is none of them. At all times over the more than three month period that we were listed with him, he was always honest, open, friendly and never operated at any less than the highest ethical standards. Fred always answered our questions quickly and honestly and never gave any false hope. Fred was extremely hard working and clearly has a real passion for what he does. He redefines the term ‘going the extra mile’ and absolutely nothing seems to faze him. If you want your property sold, rather than just listed, then we are more than happy to commend Fred Heikell.
-Nick & Maria Cottle
We were aware Fred was known in the market-place and had a good reputation. Our first meeting to view the property and discuss requirements with Fred, was very professional and positive. The marketing pack we received from Fred, showed very specific information that related directly to our style of property and area, with good up to date data. The marketing packs we received from other agents were very generic, having a lot of information, but most of it of little value. The marketing plan that was proposed, appealed to us and seemed very good value for money, for the amount of coverage it generated. The proposed marketing calendar gave a clear plan, with scheduled updates and reports. Very pleased, Fred achieved an exceptional result for us at auction, with a minimum of stress. There were some unexpected council issues close to the auction date, where Fred assisted with visiting lawyers and council offices, things that were above and beyond what I believe most agents would do. Fred has always shown integrity, honesty and been very up front with all parties at all times.
We worked with Fred before he became a Mike Pero agent. We have always found him very approachable, honest, punctual, very easy to talk to, and ‘user’ friendly. If we were in the market to purchase again Fred would be our first person to contact.
-Gareth Waghorn and Karin Marshall
Fred was the first agent to get back in touch with us after our initial enquiry. We were very interested in going with Mike Pero Real Estate due to their lower fees. Fred was phenominal from start to finish. Our situation was a little outside of the box, Fred made sure we were kept in the loop throughout the entire process, he kept us informed and gave us advice on how to achieve the very best price.
-Lynda and James Chase
Fred came across as being very well informed and straightforward, no Bull & realistic in his feedback. Sensitive to our unique situation with the tenants. Best agent I have ever dealt with, very pleased with his negotiating skills & results.
Kia orana, please pass on our complete satisfaction with the professional service and support from Fred Heikell in Papakura whom we listed our home with. From his introduction to my husband and I, to the completion of the sale of our home he was friendly, approachable and kept us informed on the progress of the marketing activity. Much appreciated, meitaki maata Janet & Ken Wkoodger
-Janet & Ken Wkoodger