Mary’s a country girl at heart, but what she doesn’t know about city property management isn’t worth knowing. Born and raised in the Waikato, within a property-obsessed family, she worked as a school teacher before being lured into property management in 1995 by her husband Pat Taylor.

A great believer in work/life balance, Mary encourages her team to stay fit and take regular holidays. She knows that property management is a demanding vocation, so she encourages her managers to focus on quality rather than quantity within their portfolio. Mary also insists that best-practice property management is not compatible with a big ego. The best property managers have a humble streak, which means they put customer happiness ahead of their own glory.

When she’s not managing the managers at Taylor Rentals, Mary enjoys walking her dog on Mt Eden. She and her husband Pat also love catching up with their adult children – they have a daughter in the Auckland advertising industry and a son who’s into property investment in Minnesota, USA.   

“There’s an immense pool of knowledge within the Taylor Rentals team. Everyone’s willing to share their ideas and experiences, which means sticky problems get thrashed out until the best solution is found. Our people range in age from 22 to 67 and we have a mix of cultures, so we truly match Auckland’s diversity.”