As an owner, you should feel proud and confident in the way your property is marketed. That your chosen agent is focused on the best possible outcome and is not just chasing a sold-sticker selfie.

As a buyer, you should have access to all the information you need, when you need it. Straight, clear answers and no cheesy sales tactics.

Everyone deserves to have a real estate story they can be proud to tell. It’s on us to raise the bar and show the public that ours can be an industry that listens to feedback and seeks to improve. It’s a big ask but someone has to do it.