"So........you made an appraisal of my property at 48 Craig Road that it transpires was realistic and accurate and reflected sound market Judgement. You directed preparations for the sale by bullying me through de cluttering and then cluttered the place up by providing tasteful furnishings that enhanced the rather austere atmosphere I was accustomed to living in. You seemed to anticipate my gloom and confusion at the whole process by displaying unfailing good humour and patience and guidance......and anticipated when to appear with very welcome hot coffee to calm me down. And finally, when the dreaded auction was underway and I was sinking into confusion and despair your calm, sensible coaching permitted me to make the best decision to achieve a very satisfactory sale. But, apart from all those helfpful actions, and being cheerful and professional at all times, really, what did you do for me? Oh well, I have guess I to concede that your expertise and guidance achieved a pretty painless and very pleasing sale. Thankyou!"

"It all comes down to the agent really. We had Melissa Wright from the Beachlands office looking after us. She was honest, extremely reliable and punctual, consistently available to talk and went the extra mile to assist with the sale, even propping the house stager up with items from her own home to complete the look. We felt at all times our best interests were at the forefront of Melissa's actions. I also felt that she looked after the new owners by requesting lots of information and asking that I remedy some small issues in good faith which I was happy to do for her. I would have no hesitation in using Melissa again and have recommended her to others that I know may be considering selling their houses."