Val was born in China and has been living in Auckland for over 10 years. She is a caring, patient person who likes to ensure that her customers’ experiences are not only met but also exceeded. She would be delighted to help working with your best interests at all times, and achieving exceptional results for all those she works with. She listens to her clients' needs and offers effective real-world solutions. Her clients appreciate her professional service and positive 'can-do' attitude and energy.

Her previous experience in customer service roles has honed her great communication skills. With an ability to speak both English and Mandarin enables Val to make communication much easier for those Chinese clients with language difficulties and also English speaking clients wishing to reach a Chinese speaking market.