"Dear David ,
I would just like to express my appreciation for the way you managed the sale of the above apartment. As you know historically this has been a very stressful investment for myself and other owners, so the price achieved certainly helped to cover the long-term expenses. At the time of sale, the property looked almost new and I valued your management of tradesmen throughout the renovation process as well as the marketing plan all of which was very professional. I wish you all the best in the future both in business and your personal life.
Yours sincerely
Greg Campbell"