Serena is known for her warm, people-first approach, supporting clients across West Auckland. Clear communication, trust, and personalised service, ensures every client feels informed, supported, and confident throughout their property journey.

Serena Castleman, alongside her husband Ben, forms the Castleman & Co team within Ray White Austar, supporting clients across the West Auckland property market.

Known for her warmth, professionalism, and genuine care, Serena brings a people-first approach to real estate, focusing on strong communication, trust, and creating a positive experience for every client.

Working alongside a team that values both strategic insight and personalised service, Serena complements a data-driven approach—like that of Ben Castleman—with a strong focus on relationships, ensuring clients feel informed, supported, and confident throughout the entire process.

She understands that buying or selling a home can be both exciting and overwhelming, and takes pride in making each step feel clear, well-managed, and genuinely personal. Her approachable nature and attention to detail allow her to build lasting connections while delivering a consistently high standard of service.

Serena is passionate about helping people move forward with clarity and confidence, providing guidance and support at every stage of their property journey in the West Auckland real estate market.