""By chance, I asked The Smiths to appraise my 2 bedroom house for a possible sale a few months ago, and short listed them when it became clear I would be selling. So why did my family decide to go with them? Brendan Smith agreed to an evening meeting at 8pm with myself, my daughter and son in law without hesitation, and was very enthusiastic about his ability to market and sell the house for a good price. He came prepared with facts and figures, complete with a folder of information and gave us guidance without hype. He was realistic and positive, clearly an experienced salesman. That the auction would be on site, tipped the balance in favour of Austar Realty. Then Rebecca entered the picture, always cheerful, very efficient with the paper and computer work, sending endless photos at 9 or 10 at night in order to meet advertising deadlines and gentle email reminders that there were still information to be sent to them. The whole Austar team was rounded up to visit the house after their weekly meetings, to ensure good exposure. Suddenly there were potential buyers wanting to come at times different to the open home, and then unexpectedly an early pre-auction offer! Now The Smiths really sprang into action. The auctioneer made contact with us in the evening to discuss the auction details, advertising was altered, paperwork was produced for signature and people were advised of the change of auction date. Within 5 days a successful evening auction had taken place on site. The price considerably exceeded my expectations. Post auction paperwork was completed quickly, with the refund for unused advertising and deposit banked within 24 hours. I would strongly recommend trusting your house sale to The Smiths." - Wendy Benjamin"

""You guys have all been awesome. A perfect team and I knew we'd made the right decision before we even started. You've set us up well for our next adventure and we'll be back one day!! There is one of these (bottle of champagne) waiting for Rebecca, Brendan and Craig which I'll drop in to the office next week on Friday." - Cameron and Rebecca Wasley"