"In September 2015 we made a decision to sell our home of 37 years at Redoubt Road, Manukau, Auckland. After considering several real estate companies and their agents we chose Jerry Chen at Harcourts, Hoverd and Company Ltd. At that time we were impressed by the professionalism shown, their commitment to our cause, their respect for us and the clarity of the undertaking to not only present our property at its best for auction but also to follow through on their commitment to sell at the best price for the current market. At every stage of the proceedings our trust and the decision to market exclusively through Jerry and Harcourts has been vindicated. Jerry worked tirelessly to bring the property to the attention of a range of buyers from developers looking for potential land bank opportunity to others seeking a large family home and site to further develop. The presentation was immaculate. The photographer used was totally professional. The agents from Harcourts, brought through at the beginning of the process all courteous, respectful and professional. Mindful of the range of ethnicities in this area, it was pleasing to see that Jerry was equally comfortable with all Interested buyers regardless of culture. I see this as being a very positive attribute to have in our wonderful multi- cultural city. Jerry was clear in the progression towards the auction process, dates, advertising reach, and all matters pertaining to the sale. In other words there were no hidden matters and we all had a very clear understanding of where we were at any given time. The property was bid for but not sold at auction. Jerry maintained a diligent search after auction, both with attendees at the auction and any new potential buyers. This has led to the successful sale of the property following a four month long campaign. We made the right decision in engaging Hoverd and Company Ltd and thank them for their professional attitude and respect. I strongly recommend Jerry Chen as an outstanding and professional realtor."

"Vibha and Jerry helped us sell our investment property recently. We found them both to be professional, knowledgeable, smart, friendly with lots of energy and enthusiasm. They communicated very well by giving us up-to-date information starting from advertising, auctioneers, open homes, market data, council requirements, legal obligations etc. We found that they were great at building a rapport with us from the start and quite quickly and easily formed a trusting relationship with us. They also adjusted their style to suit our busy lifestyle – which means that when we wanted to meet in person (face to face) they came to us even late in the evening and when we were busy, they communicated with regular texts, emails and phones. It was one of those situations where after our initial meeting, we knew we had the right people who would work hard for us with no hidden agendas. We believe that both Vibha and Jerry have high integrity and honest with their dealings which is important to us. We also loved their relaxed but professional approach as it suited our personalities. They work really well as a team and I have no hesitation recommending them as real estate agents."